Privacy & Data Protection
Privacy Policy
The Humane Society of Catawba County ("HSCC," "we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website (catawbahumane.org) or interact with our services.
We understand the trust you place in us when sharing your personal information, whether you're looking to adopt a pet, make a donation, or support our mission. This policy outlines our practices for handling that information responsibly.
Information We Collect
We collect various types of information to provide and improve our services. This information helps us process adoptions, maintain accurate records, and better serve our community.
- Personal Information
Name, address, email address, phone number, and other contact details when you submit adoption applications, make donations, or sign up for our newsletter - Payment Information
Credit card numbers and billing information when making donations or paying for services (processed through secure third-party payment processors) - Usage Data
Information about how you interact with our website, including IP address, browser type, pages visited, and time spent on the site
How We Use Your Information
Your information helps us provide essential services and improve our operations. We use this data responsibly and in accordance with applicable laws and regulations.
- Service Delivery
Processing adoptions, donations, and service requests, communicating about your interactions with us, and maintaining accurate records - Communication
Sending newsletters, updates about our programs, and information about fundraising events (you may opt out at any time) - Improvement
Analyzing website usage to improve our services, content, and user experience
Information Sharing and Security
We take the security of your information seriously and have implemented appropriate measures to protect it. We maintain physical, electronic, and procedural safeguards that comply with federal regulations.
We do not sell, rent, or trade personal information with third parties for their marketing purposes. We may share information with trusted service providers who assist us in operating our website, conducting our business, or serving our users.
- Third-Party Service Providers
Payment processors, email service providers, and other vendors who need access to your information to provide services to us - Legal Requirements
When required by law or to protect our rights, safety, and property, or the rights, safety, and property of others - Anonymous Data
Aggregated, anonymized data that cannot be used to identify you may be shared for research or statistical purposes
Your Rights and Choices
We respect your privacy rights and provide you with reasonable access and control over your information. You may update your preferences or opt out of certain communications at any time.
- Access and Update
You may request access to your personal information or ask us to update or correct it - Communication Preferences
You can opt out of marketing communications while continuing to receive important service-related updates - Cookies and Tracking
Most browsers allow you to control cookies through their settings preferences. However, limiting cookies may affect your experience on our site
Contact Us
If you have questions about this Privacy Policy or our privacy practices, please contact us at:
Humane Society of Catawba County
3224 20th Ave SE, P.O. Box 2472
Hickory, North Carolina 28603
This Privacy Policy was last updated on December 18, 2024. We reserve the right to modify this policy at any time, and changes will be effective immediately upon posting to our website.